There is a growing trend within the workplace of multi-skilled people. There’s a growing emphasis on becoming multi-skilled at work, based on the positive impact multi-talents can have on the business.
The modern workplace consists of more than specifically skilled individuals. Instead, we sit with multi-talented individuals and teams that can put their hands to most things from technical tasks to strategic thinking and business development tasks. Mix this in with general soft skills, and that’s a mighty fine concoction of talent working within your organisation.
why being multi-skilled at work is important to you and your company?
There’s no hiding it, having multi-talented teams has an inordinate amount of benefit to the wider business as well as those within it. The modern workplace has seen a shift in how we learn, develop and implement new ways of working to help achieve our businesses goals in the long run. Becoming multi-skilled is part of this transition, but it’s nothing new. As the world becomes a more connected place, the need for a more multi-skilled working environment grows. Why? Because as the business grows, new technologies and trends require a more fluid and agile approach.
the benefits to the people
There are two distinctive sides to the benefits from having multi-skilled people within a company. The first is the benefits that this has on the people within the organisation. Of course, people matter, just as much as the company culture and processes do. Without people, you have no end product/outcomes and ultimately, you have no business. Our profile within the company rises the more skills you acquire.
For people, acquiring more skills helps us to raise our profile within the company.
you’re the expert
By developing more than one skill set, you can become an authoritative figure in the business for more than one facet. This builds your credibility internally and allows you to influence those around you, along with the ability to influence your managers.
Additionally, by being the expert you can gain respect from your peers much more easily by showcasing your skills and building trust when working on projects together. What this does is allow you to build and establish important working relationships with key stakeholders within the business. If the decision makers can trust and rely on your skills and knowledge you’re in a powerful position.
you’re a valuable asset to the business
As you develop your skills, your position within the business grows too. You become more of a valuable asset each time you offer insight and talent that no-one else can. Showcasing your wider talents throughout the business will also see the company invest more into you. This, in turn, shows loyalty towards you as an employee. You’re far more likely to wish to stay with a company that encourages and celebrates your talents.
Additionally, as your profile rises in the business, so does their desire to keep you. This is a company who has invested time and money into developing you so that you can grow with them and so naturally, you will have a feeling of ‘purpose’ and value within the company. As a result, your morale naturally boosts which will improve your chances of staying in the business longer-term.
As your morale boosts, your emotional investment into the business grows. Employees with higher morale often live happier and longer careers with their company. The result is a much more engaged employee who comes to work knowing that they’re valued by their company.
Employee engagement is on the up, and it’s the actions that these forward-thinking companies are taking that are helping to improve morale within the workplace. Morale is a major contributing factor for prospecting staff that are looking for new work. Do not disregard this!
benefits to the business
The second arm of the benefits of having multi-skilled talent in your company is the impact it has on the company. The importance of having multi-skilled teams in today’s working environment is key to driving a business forward and creating immediate success and long-term stability. Businesses now know that cross-overs can and should occur. Thanks to the lean start-up approach where start-up businesses take an ‘all hands on deck’ model to processes and procedures, we’re now seeing bigger, more established businesses use this as a reference in developing their workforce. What this does is create high-talented, more valuable staff that can cover multiple skills.
multi-skilled employees can reduce costs
By having members of staff who can take their hands to more than one thing, businesses can keep costs down by not having to hire two people for two separate roles, keeping one to cover both aspects for an increased salary. The caveat to this, however, is that you must be aware of employee burnout if they’re above capacity due to the assigned work. This can have a counter effect to the initial thought process behind trying to merge two competencies into one role, so just be wary and manage the projects well.
businesses efficiency and productivity can rise
As long as you manage it right, you can maximise business efficiency and productivity. By having a multi-skilled worker working at the right capacity, they can be productively busy and this only benefits their delivery of tasks and projects for the business.
To maintain and optimise performance levels, you can revise and improve based on the efficiency of the tasks. Additionally, by staying efficient with the delivery of work, more capacity should be freed up for more responsibility, if managed correctly.
impacting both personal and business needs
You can positively impact individuals and the business through developing multi-skilled talent. What may positively impact someone’s career aspirations will also impact their performance in the workplace. This helps the business to achieve its goals by using training and development to motivate them within the business. We know that over two-thirds of workers believe that training and development are the most important workplace policy so the proof is in the pudding.
reducing presenteeism in the workplace
We cannot stop sickness or illness, but we can work to reduce the impact that this has on the business. Having a multi-skilled workforce allows for cross-over skills which can help prevent presenteeism when illness surfaces. Businesses can show agility in order to ensure that everything runs as normal by utilising the talents of those around us. That’s not to say that we can take this for granted and use this against those with illness – ultimately, we managed to cope without them short-term, but we will always need their craft long-term for stability and sustainability.
staff retention and motivation
Overall, a developed working environment is a loyal one. Investing in people shows your commitment to them and in turn, they feel the desire to return the favour. We are much more engaged in our day-to-day working lives and are motivated to come and work for a more forward-thinking company that understands the value of having multi-skilled teams.